Web Page and Document Accessibility Policy
We are committed to making all of our Internet pages and documents accessible to all. To ensure that we meet of our web site users, we continually review our site and modify pages to remove accessibility problems for people with different abilities and needs.
Many documents on our web pages are in PHP with the underlying code in HTML format, accessible to people who use screen reading software and to those with other vision or mobility impairments. Generally, we use Hypertext Markup Language (HTML) to create pages and documents that are accessible to that segment of our customer base. In creating HTML documents, we follow recognised standards in the use of TAGS and layout to make it easy to use by people of all abilities and needs.
Currently, our website also contains documents in Adobe Acrobat PDF (Portable Document Format) files; and right now, many people who use screen reading devices can't read them. To solve that problem, Adobe Systems, Inc. is developing several products designed to make PDF documents more accessible to screen reading software. Adobe's accessibility web pages (http://access.adobe.com/) describe their efforts. While those products are in development, we will provide TEXT Based, Word Document or HTML versions of our PDF documents.
if you need more information
If you use a screen reader, have vision problems, or navigate using only the keyboard or an assistive device, visit our alternative views and navigation tips pages for additional information. Use this link to access Alternative Views and Navigation Tips at the bottom of this page.
what to do if you have trouble
Whilst every effort is made by us not to knowingly or unwittingly exclude anyone from being able to navigate and use the information on our web site, we would appreciate feedback from users, whether or not they found the site navigable or useful.
Feedback both positive and negative will help us to ensure that all users of our web site do so easily and find what they are looking for.
If you are able and prepared to provide feedback to us, please do so in a constructive way, pointing out what worked and what did not for example, and adding to it how you might see it continued or improved upon.
Please use our Contact Form to advise us of your access issuess, positive and/or negative feedback or any other comments you may wish to make.
links to third party sites
Some of our web site pages contain links to third party sites not operated by us. Those sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. We are not responsible for the content or availability of those sites, their partners, or advertisers.
We do not endorse any software products. The accessibility software we know about is listed below for the convenience of our users. Product names are linked to the web pages of the companies that produce them so you can check for additional information only:
alternative views and navigation tips
Caution: Some selections may not work with every Internet browser. For example, if you use Netscape 4.08, we know you can't use the arrow key to select radio buttons.
|IF you want to ...
|Move forward from link to link or to controls
|Move backward from link to link or to controls
||Shift + Tab
|Move forward through frames
||CTRL + Tab
|Move backward through frames
||Shift + CTRL + Tab
|Refresh the screen
|Navigate and select Radio Buttons
|Move from box to box
|Open a List Box
||ALT + Down arrow
|Go back a page
||ALT + Left Arrow
|Go forward a page
||ALT + Right Arrow
|Read the prior screen
||CTRL + Page Up
|Read the next screen
||CTRL + Page Down
|Go to the top of the page
||CTRL + Home
|Go to the bottom of the page
||CTRL + End
|Close the current window (in Internet Explorer)
||CTRL + W
|Navigate to & select the text in the address combo box
||ALT + D